General — Ordering in English
You can also place orders with us from a place outside Germany. Please use this form if German is not your language.
Four steps will guide you through the order in English.
Further information about our products:
Click on the button "Next" to start the order transaction.
Select Item
First of all, we would like to know which item you want to order. Click here and select the desired item. You will find the item number ("Artikelnr.") above the price. Please enter the item number in this form.
Further item
We need details about the size of your dog in order to ensure that the items you have ordered fit your dog. Please proceed according to this Guide for the determination of the size. What are the dimensions of your dog?
After selecting all items which you want to order, click "Next".
Dispatch & Payment
Please enter your address:
Shipment
We effect delivery by insured dispatch or by uninsured dispatch by registered letter (only dog collars). We assume no liability for any loss in case of uninsured dispatch.
Within Germany, € 5.50, except for the islands (please ask for shipping charges for parcels to islands)
Europ. countries - except for Switzerland for dog collars € 6.50 per registered letter.
Parcels, e.g. coats:
- Austria, Benelux, Denmark € 14.50
- France, England, Italy, Sweden, Poland, Slovenia, Slovakia, Hungary, Czech Republic € 17.50
- Spain, Portugal, Finland, Ireland, Estonia, Lithuania, Latvia € 22.50
We deliver worldwide. Please ask for the relevant shipping charges which cannot be found here by e-mail.
Payment
After confirming your order in the next step, you will receive an immediate order confirmation from us and an e-mail with all further information regarding the payment a short time later. Please remit the total amount to the bank account indicated here within seven days. After receipt of payment, we dispatch your order within 14 days.
Would you like to pay with PayPal?
Confirm & Order
Please check your order:
Items
Address
Paypal Payment?
Click "Confirm & Order" to send us your order.
You will receive an immediate order confirmation. In a subsequent e-mail, you will receive all necessary information regarding the payment.